SLOption ("we," "us," or "our") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our Services.
1. Information We Collect
- Personal Information: When you register, we collect your email address. We may later collect your full name, date of birth, and address for identity verification (KYC) purposes.
- Financial Information: We maintain a history of your deposits, withdrawals, and trading activity. We do not store your full credit card or bank account numbers; this information is securely handled by our trusted payment partners (e.g., Payhere, Stripe).
- Technical Information: We automatically collect your IP address, browser type, device information, and country of origin to enhance security, prevent fraud, and comply with regional regulations.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide and maintain our Services, including creating your account and processing your trades.
- To process your deposit and withdrawal requests.
- To communicate with you regarding your account, support requests, and important updates.
- To comply with legal and regulatory obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
- To monitor for and prevent fraudulent or prohibited activity on our platform.
3. Information Sharing
We do not sell your personal information. We may share your information only in the following limited circumstances:
- With Payment Processors: To securely process your deposits and withdrawals.
- For Legal Compliance: If required by a court order, law enforcement, or other valid legal request.
4. Data Security
We implement industry-standard technical and administrative security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal and financial data for as long as your account is active and for a subsequent period as required by financial regulations and applicable laws.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@sloption.com.